crossrelations

GDPR

General Data Protection Regulation

1. Basic information
This privacy policy is intended to inform the users of this website about the nature, scope and purpose of the collection and use of personal data by the website operator crossrelations brandworks GmbH.

The website operator takes your data protection very seriously and treats your personal data confidentially and in accordance with the legal regulations. Since new technologies and the continuous development of this website may result in changes to this privacy policy, we recommend that you read through the privacy policy again at regular intervals.

Definitions of the terms used (e.g. “personal data” or “processing”) can be found in Art. 4 DSGVO.

Information according to § 5 TMG

crossrelations brandworks GmbH
Frankfurt:
Kaiserstrasse 65
D-60329 Frankfurt am Main
Phone: +49 – (0) 69 /153 25 94 – 30
Fax: +49 – (0) 69 / 13 02 44 – 06

Rhine-Ruhr:
Bismarckstrasse 120
D-47057 Duisburg
Phone: +49 – (0) 2 03 / 50 96 02 – 10
Fax: +49 – (0 )2 03 / 50 96 02 – 11

info@crossrelations.de
www.crossrelations.de

Name and address of the data protection officer

The data protection officer of the responsible party is:

crossrelations brandworks GmbH
Bismarckstrasse 120
47057 Duisburg
Germany
Tel.: 0203/50960210
E-mail: datenschutz@crossrelations.de
Website: www.crossrelations.de

Register entry:
Registered at the local court of Frankfurt under HRB 93964.

Sales tax ID:
Sales tax identification number according to §27a Umsatzsteuergesetz: DE 283812800

Responsible for the content according to § 55 Abs. 2 RStV:
Jörg Middelkamp, Andreas Severin
Kaiserstrasse 65
D-60329 Frankfurt

crossrelations brandworks GmbH reserves the right to amend, delete or change the information on this website at any time at its own discretion without prior notice.

2. Access data (legal basis, purpose and duration of data processing)
We, the website operator or page provider, collect data about accesses to the website on the basis of our legitimate interest (see Art. 6 para. 1 lit. f. DSGVO) and store them as “server log files” on the website server. The following data is logged in this way:

• Visited website
• Time and date at the time of access
• Amount of data sent in bytes
• Source/reference from which you came to the site
• Browser used
• Operating system used
• IP address used

This data is also stored in the log files of our system. This data is not stored together with other personal data of the user. The server log files are stored for a maximum of 7 days and then deleted. Temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must be stored for the duration of the session. The storage of the data takes place

• To ensure the functionality of the website.
• To optimize the website and to ensure the security of our information technology systems for security reasons.
An evaluation of the data for marketing purposes does not take place in this context.

Possibility of objection and removal
The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the use.

3. Reach measurement & cookies and encryption
This website uses cookies for pseudonymized reach measurement, which are transmitted to the user’s browser either by our server or the server of a third party. Cookies are small files that are stored on your terminal device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

If you do not want cookies to be stored on your end device for range measurement, you can object to the use of these files here:

• Cookie deactivation page of the network advertising initiative: http://optout.networkadvertising.org/?c=1#!/
• Cookie deactivation page of the US website: http://optout.aboutads.info/?c=2#!/
• Cookie deactivation page of the European website: http://optout.networkadvertising.org/?c=1#!/

Popular browsers offer the setting option to not allow cookies. Note: It is not guaranteed that you will be able to access all functions of this website without restrictions if you set the appropriate preferences.

SSL encryption
In order to protect your transmitted data as best as possible, the website operators use SSL encryption. You can recognize such encrypted connections by the prefix “https://” in the page link in the address bar of your browser. Unencrypted pages are marked by “http://”. All data that you transmit to this website – for example, when making inquiries or logging in – cannot be read by third parties thanks to SSL encryption.

4. collection and processing of personal data

Legal basis for data processing

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) lit. f DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) lit. b DSGVO.
The website operator collects, uses and discloses your personal data only if this is permitted by law or if you consent to the collection of data.

Personal data includes all information that can be used to determine your person and which can be traced back to you – for example, your name, e-mail address and telephone number.

You can also visit this website without providing any personal information. However, in order to improve our online services, we store (without personal reference) your access data to this website. This access data includes, for example, the file you requested or the name of your Internet provider. By anonymizing the data, it is not possible to draw conclusions about your person.
What data we process as a website operator, how and why:

• We process personal data such as first name, last name, IP address, e-mail address, place of residence, postal code.
• We process personal data only with the express permission of the users concerned and in compliance with the applicable data protection regulations.
• Personal data is processed on the basis of our legitimate interest in fulfilling our contractually agreed services and optimizing our online offering.

Handling of contact data
If you contact us as the website operator through the contact options offered, your details will be stored so that they can be used to process and respond to your request. This data will not be passed on to third parties without your consent.

Purpose of data processing
The processing of personal data from the e-mail serves us solely to process the contact. In this case, this also constitutes the necessary legitimate interest in processing the data.
Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For personal data sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

Possibility of objection and removal
The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

Right of objection
Users of this website may exercise their right to object to the processing of their personal data at any time.

If you wish to correct, block, delete or obtain information about the personal data stored about you, or if you have any questions regarding the collection, processing or use of your personal data, or if you wish to withdraw your consent, please contact the following e-mail address: datenschutz@crossrelations.de.

All personal data stored in the course of contacting us will be deleted in this case.


5. Google Analytics
Due to our legitimate interests, this website uses the service “Google Analytics” for the optimization and analysis of our online offer in terms of Art. 6 para. 1 lit. f. DSGVO the service “Google Analytics”, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses “cookies” – text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

Google LLC complies with European data protection law and is certified under the Privacy Shield agreement:
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

IP anonymization is used on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases is the IP address initially transmitted unabbreviated to a Google server in the USA and shortened there. This shortening eliminates the personal reference of your IP address. The user’s IP address transmitted by the browser is not combined with other data stored by Google.

As part of the agreement on the order data agreement, which we as website operators have concluded with Google Inc., the latter uses the information collected to create an evaluation of website use and website activity and provides services associated with internet use.

The data collected by Google on our behalf is used to evaluate the use of our online offering by individual users, e.g. to create reports on website activity in order to improve our online offering.

You have the option of preventing cookies from being stored on your device by making the appropriate settings in your browser. It is not guaranteed that you can access all functions of this website without restrictions if your browser does not allow cookies.

Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link will take you to the corresponding plugin:

https://tools.google.com/dlpage/gaoptout?hl=de

By clicking on the above link, you will download an “opt-out cookie”. Your browser must therefore generally allow the storage of cookies for this purpose. If you delete your cookies regularly, you will need to click on the link again each time you visit this website.

Here you can find more information about the use of data by Google Inc:

• https://policies.google.com/privacy/partners?hl=de (data collected by Google partners).
• https://adssettings.google.de/authenticated (settings about advertisements displayed to you)
• https://policies.google.com/technologies/ads?hl=de (use of cookies in advertisements)
• Users’ personal data will be deleted or anonymized after 14 months.


6. Google AdWords – Conversion Tracking
The website of crossrelations brandworks GmbH uses the online advertising program “Google AdWords” and, within the framework of Google AdWords, conversion tracking. The cookie for conversion tracking is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits pages of this website and the cookie has not yet expired, Google and crossrelations brandworks GmbH can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords user receives a different cookie. Cookies can therefore not be tracked across the websites of AdWords users.

The information obtained using the conversion cookie is used to create conversion statistics for AdWords users who have opted for conversion tracking. The crossrelations brandworks GmbH learns the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, the website operator does not receive any information with which users can be personally identified. If the user does not wish to participate in the tracking, he or she can object to this use by deactivating the Google conversion tracking cookie via the internet browser under user settings. The user will subsequently not be included in the conversion tracking statistics.

Further information about Google’s privacy policy: http://www.google.de/policies/privacy/

7. use of social media plugins

Facebook
Due to our legitimate interest in the analysis, optimization and operation of our online offer (within the meaning of Art. 6 para. 1 lit. f. DSGVO), this website uses the Facebook social plugin, which is provided by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The integrations are recognizable by the Facebook logo or the terms “Like”, “Like”, “Share” in Facebook’s colors (blue and white).

Information on all Facebook plugins can be found via the following link:

https://developers.facebook.com/docs/plugins/

Facebook Inc. complies with European data protection law and is certified under the Privacy Shield agreement:
https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

The plugin establishes a direct connection between your browser and the Facebook servers. The website operator has no influence on the nature and extent of the data that the plugin transmits to the servers of Facebook Inc. Information on this can be found here:

https://www.facebook.com/help/186325668085084

The plugin informs Facebook Inc. that you as a user have visited this website. There is a possibility here that your IP address will be stored. If you are logged into your Facebook account during your visit to this website, the aforementioned information will be linked to it.

If you use the functions of the plugin – for example, by sharing or “liking” a post – the corresponding information will also be transmitted to Facebook Inc.

If you would like to prevent Facebook. Inc. linking this data to your Facebook account, please log out of Facebook before visiting this website and delete the stored cookies. Via your Facebook profile, you can make further settings regarding data processing for advertising purposes or object to the use of your data for advertising purposes. You can access the settings here:

• Facebook profile settings: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
• Cookie deactivation page of the US website: http://optout.aboutads.info/?c=2#!/
• Cookie deactivation page of the European website: http://optout.networkadvertising.org/?c=1#!/

What data, for what purpose and to what extent Facebook collects, uses and processes data and what rights and setting options you have to protect your privacy, you can read in the privacy policy of Facebook. You can find them here:

https://www.facebook.com/about/privacy/


Google+
Our pages use functions of Google+. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
Collection and sharing of information: Using the Google+ button, you can publish information worldwide. Through the Google+ button, you and other users receive personalized content from Google and our partners. Google stores both the information that you gave +1 for a content and information about the page you were viewing when you clicked +1. Your +1s may be displayed as notices along with your profile name and photo in Google services, such as search results or your Google profile, or elsewhere on websites and ads on the Internet.

Google records information about your +1 activities in order to improve Google services for you and others. To use the Google+ button, you need a globally visible, public Google profile, which must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name may also replace another name you used when sharing content through your Google Account. The identity of your Google profile may be displayed to users who know your email address or have other identifying information about you.

Use of Collected Information: In addition to the uses explained above, the information you provide will be used in accordance with Google’s applicable privacy policy. Google may publish aggregate statistics about users’ +1 activities or share them with users and partners, such as publishers, advertisers, or affiliated websites.

Instagram
On our pages, functions of the service Instagram are integrated. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA integrated.

If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram. For more information, please see the privacy policy of Instagram: https://instagram.com/about/legal/privacy/

Twitter
We use the short message service Twitter Inc, 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA.

When using Twitter, e.g. by means of a “re-tweet”, Twitter links your Twitter account to the Internet pages you use accordingly. Twitter shares this information with other users, especially your followers. This represents a data transmission to the USA and thus a data processing in a third country under data protection law. We are not informed by Twitter about the content of the transmitted data nor about the further data use. You can find Twitter’s data protection information here: http://twitter.com/privacy

Please note that you can change your data protection settings on Twitter in your account settings there at

http://twitter.com/account/settings.

8. rights of the user

Right to information
As a user, you have the right to receive, upon request and free of charge, information about what personal data has been stored about you. You also have the right to have incorrect data corrected and to have your personal data processed restricted or deleted. If applicable, you may also exercise your right to data portability. If you believe that your data has been processed unlawfully, you may lodge a complaint with the competent supervisory authority.

You may request confirmation from the controller as to whether personal data concerning you is being processed by us.

If such processing is taking place, you may request information from the controller about the following:

1. The purposes for which the personal data are processed;
2. the categories of personal data which are processed;
3. the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
4. the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage period;
5. the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
6. the existence of a right of appeal to a supervisory authority;
7. any available information about the origin of the data, if the personal data are not collected from the data subject;

You have the right to request information on whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 DSGVO in connection with the transfer.

Right to rectification
You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you are inaccurate or incomplete. The controller shall make the rectification without undue delay. To do so, please contact the following address: datenschutz@crossrelations.de

Right to restriction of processing
Under the following conditions, you may request the restriction of the processing of personal data concerning you:


1. if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
2. the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
3. the controller no longer needs the personal data for the purposes of processing, but you need them for the establishment, exercise or defense of legal claims; or
4. if you have objected to the processing pursuant to Article 21 (1) DSGVO and it is not yet clear whether the legitimate grounds of the controller outweigh your grounds.

If the processing of personal data concerning you has been restricted, such data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

Deletion of data
Unless your request conflicts with a legal obligation to retain data (e.g. data retention), you have a right to have your data deleted. Data stored by us will be deleted if it is no longer required for its intended purpose and there are no legal retention periods. If deletion cannot be carried out because the data is required for permissible legal purposes, data processing will be restricted. In this case, the data will be blocked and not processed for other purposes.

a) Obligation to delete
You may request the controller to erase the personal data concerning you without undue delay, and the controller is obliged to erase such data without undue delay, if one of the following reasons applies:

1. The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
2. You revoke your consent on which the processing was based pursuant to Art. 6 (1) a or Art. 9 (2) a DSGVO and there is no other legal basis for the processing.
3. You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
4. The personal data concerning you have been processed unlawfully.
5. The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
6. The personal data concerning you has been collected in relation to information society services offered pursuant to Article 8(1) of the GDPR.

b) Information to third parties
If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.

c) Exceptions
The right to erasure does not exist to the extent that the processing is necessary

For the exercise of the right to freedom of expression and information;
for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) DSGVO;
for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89(1) DSGVO, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
for the assertion, exercise or defense of legal claims.
Right to information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You have the right vis-à-vis the controller to be informed about these recipients.


Right of objection
Users of this website may exercise their right to object to the processing of their personal data at any time. You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) DSGVO.

The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims.

If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to processing of the personal data concerning you for the purposes of such marketing; this also applies to profiling, insofar as it is related to such direct marketing. If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

If you wish to correct, block, delete or obtain information about the personal data stored about you, or if you have any questions regarding the collection, processing or use of your personal data, or if you wish to revoke any consent you have given, please contact us at the following e-mail address: datenschutz@crossrelations.de.

Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.